To ensure maximum possible service availability and performance.
Along with the technical skills, Network Operation Engineers requires analytical skills, leadership, and organizational skills. Responsiveness to fact and the capability to troubleshoot are also important. Engineers should be capable enough to recognize difficult networks and identify the issues or advise ways to fix them for refined work procedure. They should also be talented to work closely, as well as train other engineers and maintenance staff to run the network connectivity without any interruption.
NOC technician is the initial level from which professional can be elevated as engineer post certification. Following are the certifications which will help in enhancing the career of NOC engineer:
The CISSP (Certified Information Systems Security Professional)
The MCIPT (Microsoft Certified IT Professional certification)
The MCTS (Microsoft Certified Technology Specialist certification)
noc engineer description
The Cisco Certification
Monitor Systems: They monitor the performance and capability of computer systems using diversified tools. They figure out the malfunctioning of hardware, software, and environmental alerts. When a problem is recognized, NOC Engineers does the root cause analysis (RCA).
Troubleshoot Problems: They work to triage or troubleshoot the issues, within their defined areas. NOCs generally have standard operating procedures (SOP) that the NOC engineer will closely follow. This may include coordinating with third-party vendors, customer contacts, or other IT teams for a holistic solution.